Timeline
8 Weeks
Timeline
8 Weeks
Timeline
8 Weeks
Timeline
8 Weeks
Timeline
8 Weeks
Project Type
Research
Digital Product Design
Project Type
Research
Digital Product Design
Project Type
Research
Digital Product Design
Project Type
Research
Digital Product Design
Project Type
Research
Digital Product Design
AUDIENCE
Community Health Workers
Developmental Pediatricians
AUDIENCE
Community Health Workers
Developmental Pediatricians
AUDIENCE
Community Health Workers
Developmental Pediatricians
AUDIENCE
Community Health Workers
Developmental Pediatricians
AUDIENCE
Community Health Workers
Developmental Pediatricians
Role
Interaction Designer
Role
Interaction Designer
Role
Interaction Designer
Role
Interaction Designer
Role
Interaction Designer
TEAM
Esin Arsan Karasabun
Nazlı Kaptan
Çağsun Acemoğlu
TEAM
Esin Arsan Karasabun
Nazlı Kaptan
Çağsun Acemoğlu
TEAM
Esin Arsan Karasabun
Nazlı Kaptan
Çağsun Acemoğlu
TEAM
Esin Arsan Karasabun
Nazlı Kaptan
Çağsun Acemoğlu
TEAM
Esin Arsan Karasabun
Nazlı Kaptan
Çağsun Acemoğlu
WHAT WE DELIVERED
We transformed GMCD from a paper process into a digital service together with the developmental pediatricians that created it.
To understand the context of use, and the needs/pains around the paper-based GMCD, we spent a week in Mumbai, shadowing community health workers during home visits.
We translated our findings into the design of an Android app with decision support and data management tools helping providers and community health workers plan targeted interventions.
WHAT WE DELIVERED
We transformed GMCD from a paper process into a digital service together with the developmental pediatricians that created it.
To understand the context of use, and the needs/pains around the paper-based GMCD, we spent a week in Mumbai, shadowing community health workers during home visits.
We translated our findings into the design of an Android app with decision support and data management tools helping providers and community health workers plan targeted interventions.
WHAT WE DELIVERED
As part of their 2020 vision, HSD partnered with Fjord to offer a human-centered service experience that unified access to the public programs administered through four divisions:
We created a user-validated north-star vision for the Unified Web Portal for individuals to learn about, apply for, and maintain their programs with ease, confidence, and dignity.
WHAT WE DELIVERED
We transformed GMCD from a paper process into a digital service together with the developmental pediatricians that created it.
To understand the context of use, and the needs/pains around the paper-based GMCD, we spent a week in Mumbai, shadowing community health workers during home visits.
We translated our findings into the design of an Android app with decision support and data management tools helping providers and community health workers plan targeted interventions.
WHAT WE DELIVERED
We transformed GMCD from a paper process into a digital service together with the developmental pediatricians that created it.
To understand the context of use, and the needs/pains around the paper-based GMCD, we spent a week in Mumbai, shadowing community health workers during home visits.
We translated our findings into the design of an Android app with decision support and data management tools helping providers and community health workers plan targeted interventions.
MY ROLE
I took the initiative to find funding for this project through the Fjord Innovation Fund.
I was one of the two designers on the project, and I’m still a point of contact as the app continues to get launched in different countries.
MY ROLE
I took the initiative to find funding for this project through the Fjord Innovation Fund.
I was one of the two designers on the project, and I’m still a point of contact as the app continues to get launched in different countries.
VIDEO
To dive deeper and gain more context, watch this 3-minute video, where Nazli Kaptan and I briefly explain what GMCD is, and speak about our experiences and insights from our field research in Mumbai.
VIDEO
To dive deeper and gain more context, watch this 3-minute video, where Nazli Kaptan and I briefly explain what GMCD is, and speak about our experiences and insights from our field research in Mumbai.
WHAT WE DELIVERED
As part of their 2020 vision, HSD partnered with Fjord to offer a human-centered service experience that unified access to the public programs administered through four divisions:
We created a user-validated north-star vision for the Unified Web Portal for individuals to learn about, apply for, and maintain their programs with ease, confidence, and dignity.
VIDEO
To dive deeper and gain more context, watch this 3-minute video, where Nazli Kaptan and I briefly explain what GMCD is, and speak about our experiences and insights from our field research in Mumbai.
VIDEO
To dive deeper and gain more context, watch this 3-minute video, where Nazli Kaptan and I briefly explain what GMCD is, and speak about our experiences and insights from our field research in Mumbai.
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